Interim queries beyond those listed below should use the ‘Contact Us‘ form to expedite services.
Spot Fix
Do you just need a little bit of time with a professional to get past a rough patch? Not looking for a sales person to try and revamp the whole network? You may be in a jam with hardware selected by other parties that is currently outside your comfort zone. Allow us to assist you get past these common headaches by deploying time proven OSI troubleshooting methodologies. Contact Us today to get the current rate schedule.
Design & Migration Support
We provide a variety avenues into network design. Whether you need assistance vetting a telecom carrier’s diversity all the way down to ASIC diversity on a node, we can help.
- Single and multi-telco MPLS environments
- Metro Ethernet solutions (L2, L3, and hybrid)
- DWDM and other dark fiber solutions
- Routing/STP (Yes… many will look at the packets per second but fail to look at the interaction of a node in regards to MST, BGP, OSPF and so on with legacy and future nodes)
- SMB Firewall/IPS/UTM solutions
- PSTN to SIP conversion planning
- Overall Campus layouts with phased interoperability plans scaled to fiscal constraints
- Public/Private Cloud connections with a focus on realistic end-user latency expectations
- FDDI, ATM, Token Ring and a wide array of ancient network standards migration techniques (in short, if you read this and got a good laugh then you understand just how long we’ve been helping folks solve issues with design and migration)
Diagram Support
- Need a diagram but only have a napkin drawing? Employ our classic ‘Build from Scratch Service’ in which we work with your team in constructing a series of suitable diagrams dependent upon your needs. Read-Only access to your network and/or sanitized static snapshots may be required to gain the level of detail you’re seeking.
- We can update/convert existing Visio files and repair where possible. Did you just take over as the network lead or perhaps have a whole set of network diagrams after an acquisition? Diagrams can turn into time capsules of extremely valuable information. Allow our team to help integrate these legacy files into your current documentation and change control process
- Adding several sites of a similar type? We can provide customized Visio Templates (VSTX) to ease your teams diagram building process. We can integrate this with other database sources to help limit the amount of entry errors. This process will save you time and boost productivity as you continue to add and alter locations in your network portfolio.
- Do you need a personalized stencil with purpose built shapes? Walking through the array of options in Visio’s ‘ShapeSheet’ and getting certain SVG formatting options to lineup becomes a time consuming and frustrating task. All you want is a drag-and-drop shape that has the desired behaviors. Let us help you build stencils and shapes that will give you a uniform yet adaptable approach to building informative diagrams.
Post Implementation Support
This is the classic inheritance of less than perfect networking artifacts. Rather than restate the Design bullets, just read them over again adding the thought of having to reverse engineer. Have a professional in the trenches with you whose done this far too many times… Let us help, contact us today.
Retainer & Staff Augmentation Options
As your network needs evolve, you may need a trained professional to assist with ongoing project needs. This monthly billed service provides you with access to an engineer who has become familiarize with your unique needs.
Common suit models include, but are not limited too:
- Train the Trainer model. Keep cost down by allowing our team to train key internal resources already on your payroll.
- Retainer model. A block of time is set aside each week with a simple 30 calendar day expiry period. Clients are notified in email when approaching the 80% utilization threshold. These blocks are excellent when you may have a variety of work disciplines to accommodate.
- Staff Augmentation model. An all too common occurrence when companies wisely promote from within their ranks. You have an outstanding resource wearing two hats and are trying to cost justify his/her replacement cost for one of these ‘hats’. With this model, you are just cover the schedule rate and nothing more. Save yourself the ‘Temp agency’ mark up. Work with consultants who aren’t here to sell you a product but seek to facilitate communications for your unique business needs.